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Delivery time is 2 - 3 working days in France and 4 - 5 working days for international orders in Europe. Keep in mind that the delivery date may vary depending on product availability and any extraordinary incidents with the carrier. If you need additional information, please don't hesitate to contact us at info@jillianswitzerland.com or chat with us on WhatsApp at +‭33 6 10 75 20 45

We proudly ship to European countries: France (excluding DOM TOM), Belgium, Luxembourg, Netherlands, United Kingdom, Italy, Germany, Spain, Austria, Denmark, Portugal, Poland, Sweden, Hungary, Estonia, Latvia, Lithuania, Czech Republic, Slovakia, Slovenia, and Switzerland. ​ Currently, we only support shipping to EU countries and are working towards offering worldwide shipping soon.

We offer free shipping on all orders over 200€

Yes! We extend a warm welcome to our new customers by offering a 10% discount when you subscribe to our newsletter. This exclusive offer will be delivered to the email address you provide within 24-48 hours.

Once the status of your order has changed, the update will be sent to the email entered at the time of the order. If you do not receive this information, you can see the status of your order on our “Order History and Details” page. If you have any questions about the status of your order you can contact us at info@jillianswitzerland.com or chat with us on WhatsApp at +‭33 6 10 75 20 45

Your current and previous orders can be found under “Order History and Details” in your account. If your orders are not appearing, please contact us at info@jilllianswitzerland.com or chat with us through our Whatsapp account +‭33 6 10 75 20 45

We offer a range of payment options for your purchases. You can use any of the following credit/debit cards: Visa, MasterCard. Additionally, we support secure payment methods like PayPal and Apple Pay. For your ease, we also accept payments via bank transfer. If you need additional information, please don't hesitate to contact us at info@jillianswitzerland.com or chat with us through our Whatsapp account at +‭33 6 10 75 20 45‬.

We’re sorry that your item has been damaged. Your satisfaction is our priority, and we're here to assist you in finding the best solution. To help us serve you better, kindly reach out to us at info@jillianswitzerland.com or chat with us on WhatsApp at +‭34 690 354 800‬.

No, all our products are cruelty free and vegan.

Every order over 100€ on jillianswitzerland.com ships with one complimentary sample (except for orders of sets of samples). Unfortunately, we cannot ship samples on their own, but you might try our Discovery Kits featuring our best-selling fragrances or our Sample Set with your own selection of 5 samples.

An email will be sent 2 days after purchasing a Discovery or Sample Set with a unique voucher code that can be used towards a purchase valued at 100€ or more for European countries, and 220$ or more for the US and Canada. This voucher is not redeemable in store.

To maximize the diffusion of your fragrance, focus on your pulse points: ears, wrists, and the hollows of your elbows. Also, a lesser-known tip is that well-moisturized skin can significantly improve the fragrance diffusion. Adjust the vaporization of your perfume to suit your preferences: For a gentle, subtle spray resembling a perfume mist, spray the perfume approximately 30 centimeters away from the desired area. For a stronger scent, spray the perfume around 5 centimeters from the intended spot. Apply the perfume directly onto your skin, avoiding contact with clothes to prevent potential staining. Store your perfume in a place shielded from temperature fluctuations and light exposure.

Our Eau de Parfum fragrances typically offer a lasting experience of four to five hours on average. Our Extrait de Parfum, boasting an oil concentration of 20-30%, can provide an extended longevity of up to 8 hours.

Discovering your signature scent is an exciting journey that allows you to express your identity and create a lasting impression on others. The first thing you should consider when trying to find your scent is becoming familiar with fragrance families to understand your preferences. Common fragrance families include floral, oriental, woody, fresh, citrus, and aromatic, among others. Once you've selected a preferred olfactory family, you can utilize our search option by typing it in. This way, you'll be able to explore the variety of options we offer in our online catalog. Still unsure of where to start? We provide a Discovery Set containing 10 of our best-selling Mediterranean niche fragrances in sample formats. This is the perfect way to embark on your fragrance journey, allowing you to experience a range of scents before making a commitment.

Yes! We celebrate individuality and believe that scent is a personal expression of one's identity. This is why we focus more on the emotional response to the fragrance, and invite the individual to embark upon their own imaginary journey, regardless of gender.

At Jillian Switzerland, we do our best to bring to you perfumes that are safe to wear. At the same time, it is impossible to predict allergic reactions in individuals to a specific ingredient or ingredient combination. Some people can develop an allergy to any number of ingredients in food, skincare or perfume, at any time. We are committed to educating our customers on the proper usage of our products while complying with EU regulations . If you have tendencies toward allergies, please exercise caution when using perfumes. We recommend conducting a patch test on a small area of skin before regular use to ensure the product is safe for you. Discontinue use immediately if you experience any allergic reactions.

Store perfumes in a cool, dry place away from direct sunlight and extreme temperatures to preserve their integrity and safety.