Privacy Policy
1. TRANSACTION SECURITY ASSURANCE
1.1. Security Assurance for Buyers
At UCC, we value our customers and respect their privacy, making great efforts to ensure the safety of customers' personal information. To ensure successful transactions and minimize risks, we encourage members of our website to adhere to the following commitments:
For any fraud or unauthorized use of your payment cards to buy goods, we will refund the amount we have received ONLY WHEN you (the cardholder) notify the card issuer and contact us immediately upon discovering an unauthorized transaction.
Do not provide payment details to anyone via email. We are not responsible for any losses incurred due to information exchange via the internet or email.
You must not use any program, tool, or other means to interfere with the system or alter the data structure. It is strictly forbidden to distribute, propagate, or encourage any activity to interfere, sabotage, or invade the website system. All violations will be handled according to the regulations and provisions of law.
All transaction information is kept confidential except when there is a request to provide this information by competent legal authorities.
1.2. Transaction safety mechanism
UCC actively provides secure payment solutions, either through online payment services or payment on delivery (COD), to best protect you from the hassle of payment when buying online. Secure payment process via third-party payment services: These services ensure compliance with international financial standards such as PCI DSS by the PCI Security Standards Council, and 3D-Secure by Visa, MasterCard, and JCB, etc., to ensure the safety of data, transaction information, and customer accounts. These services fully comply with bank regulations and laws related to payment and support services. The process of customer payment security and complaint handling includes the following safety measures:
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Safety - The anti-virus system helps protect your information from spyware, viruses, and Trojans. - All your transaction information, account information, and card details are secured by the highest security technology available in e-commerce business activities.
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Security - Your money will only be transferred to the supplier after you confirm the completion of the transaction. - You have the right to complain and receive prompt solutions if you do not receive the correct delivery of goods. - You will be quickly refunded 100% of the transaction value if the goods are misdelivered.
2. PRIVACY POLICY
2.1. Purpose and scope of data collection
The data collected on the site www.jillianswitzerland.com includes email address, phone number, username, login password, and customer's address. This mandatory information is required for members to register and use our services. UCC needs this information to confirm and process orders, payments, and service requests. During the payment process on the UCC website, we only retain details of the member's paid orders; we do not collect bank account numbers. UCC also uses personal and non-personally identifiable information (such as cookies, IP address, browser type, etc.) to enhance our services and develop new features according to market trends. Members are responsible for the security and storage of all activities under their username, password, and email. Members should promptly notify jillianperfume.com of any unauthorized use or security breaches to take appropriate action.
2.2. Scope of using the customer's information
The website www.jillianperfume.com uses members' information to:
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Provide services to members. - Send notifications about activities on www.jillianperfume.com.
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Prevent activities that may harm user accounts or impersonate members.
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Communicate with and resolve issues with members.
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Verify transactions and related communications.
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Comply with legal requirements from authorities such as prosecutors, courts, and law enforcement.
2.3. Information storage time
Personal information of members will be stored until a request to cancel membership is made or when members log in and cancel their accounts themselves. Personal information of members will be kept confidential on the server of www.jillianswitzetland.com
2.4. Address of the organization collecting and managing information
102 avenue des Champs-Elysees 75008 Paris, France
2.5. Instruction for members to access and modify personal information
Members have the right to check, update, adjust, or delete their personal information by logging into their account and editing their details or by making a request to UCC. Members can submit complaints if they detect data leaks. Upon receiving a complaint, UCC will verify the information, take responsibility for addressing the issue, and instruct members on how to recover and secure their information.
Email: info@jillianswitzerland.com
Phone number: +33-610-752-045
2.6. Commitment
UCC is committed to securing members' personal information on www.jillianswitzerland.com in accordance with our privacy policy. The collection and use of information are conducted only with the member's consent unless otherwise required by law.
We do not use, transfer, provide, or disclose members' personal information to any third party without consent. In the event of a server attack resulting in the loss or leakage of member data, UCC will immediately report the incident to the relevant authorities and notify the affected members.
All online transactions, including e-invoices and accounting information, are stored with the utmost care and security.
UCC requires individuals registering or purchasing products as members to provide all relevant personal information, such as name, contact address, email, identity card number, phone number, account number, and payment card number. Members are responsible for the accuracy and legality of the information provided. UCC will not address any claims related to a member's rights if the personal information provided at registration is found to be incorrect.
3. PRIVACY REGULATIONS
3.1. Purpose
To specify the user agreement when making a purchase or registering membership on this Site. A registered member on www.jillianswitzerland.com is a person who has registered an account following the steps stipulated by UCC and accepted by the company. When registering, the following information is collected: Full name Phone number Email address Shipping address
3.2. Scope of using information
The information collected is used for sales activities, delivery, order processing, online payment, promotions, and providing company services. We may share information with delivery services or partners responsible for shipping.
3.3. Consent
The collection and use of a customer's information are done only with the customer's consent unless otherwise provided by law.
3.4. Account Responsibility
A registered member is responsible for managing their own account, password, and personal information.
3.5. Violations
If a member violates the following policies, UCC may suspend or revoke their membership, and will not be liable for damages arising from such actions. Violating members must compensate for damages caused to the company or third parties. Violations include:
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Registering with false information
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Violating laws and regulations
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Using the account for illegal purposes or allowing third parties to use the account
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Causing damage to the company
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Engaging in inappropriate or harmful activities
3.6. Instructions for Complaints
Customers can send complaints or inquiries to www.jillianperfume.com. UCC will verify the information and take timely measures if the complaint is valid and complies with our policies.
3.7. Amendments
The company may change T&Cs and policies. All amendments will be published on www.jillianperfume.com and take effect upon publishing. Using our services after changes implies acceptance of the adjustments.
3.8. Information Storage
Customer information is stored on UCC's server, and the company is authorized to manage and secure all customer information.
3.9. Confidentiality
All customer information is collected and stored at Universal Care Corporation. Transaction information and personal/organizational information are confidential and must not be disclosed to third parties, except for delivery purposes and special cases. Universal Care Corporation commits to protecting customer information per relevant laws.
3.10. Security Commitment
UCC commits to securing customer information through the site's security system and not using it for commercial purposes or other unauthorized purposes. Suitable information security measures are in place to prevent data loss, confusion, or changes in the system.
3.11. Use of Information
UCC uses information to create a safe, convenient, and professional shopping environment and to enhance customer care. Additionally, the information is used to resolve transaction-related disputes, process payments, and prevent illegal activities.
3.12. Disclosure of Information
We will disclose personal information in the following cases:
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With the customer's consent
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To shipping partners for delivery
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To comply with legal requirements
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If a customer's actions violate our user manual for certain products or services.